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KMID : 0665420180330010026
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Korean Journal of Food Culture
2018 Volume.33 No. 1 p.26 ~ p.35
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Impact of Job Characteristics of Employees on Quality of Work Life in Hospital Contract Foodservice - Focus on Mediating Effect of Operating Types -
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Hong Ki-Oak
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Abstract
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This study conducted an empirical analysis of the effects of job characteristics on work-family conflict relation and quality of life, as well as moderating effects in accordance with operation type, by targeting 245 dietitian/cooks working for contract foodservice companies. The results of this study are as follows. First, the autonomy and feedback had negative (?) effects on work-family conflict while functional diversity had positive (+) effects on work-family conflict. Job identity and job importance had no relation with work-family conflict. Second, work-family conflict had negative (?) effects on job satisfaction, work-family relation, job support, general happiness, and job environment while having positive (+) effects on job stress. Third, in all paths except for the path with effects of work-family conflict on job stress, there were no differences between the group of shops operating 365 days and the group of shops operating 5 days a week. It would be helpful to the effective operation of human resources by emphasizing the necessity of differentiated management for companies with shops operating 365 days and shops operating 5 days a week, as well as managing employees’ job characteristic factors, work-family conflict, and even quality of life.
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KEYWORD
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Contract foodservice, job characteristics, quality of life, operating type, work-family conflict
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